Bilingual Vote Center Customer Service Representative/ Election Representative (Extra Help)

County of Orange•Santa Ana, CA

14h•Onsite

About The Position

The Bilingual Vote Center Customer Service Representative/ Election Representative (Extra Help) position is a temporary/seasonal role with the Orange County Registrar of Voters (ROV). These positions will be filled for the November 03, 2026 General Election and will involve working at Vote Center locations throughout Orange County. The role requires a commitment of approximately 7 days during the period of October 28, 2026, through November 04, 2026, following a mandatory 2-day training in mid-September. The positions often require overtime, including evenings and weekends. The ROV is a nationally recognized agency responsible for conducting elections, verifying petitions, and maintaining voter records for the County of Orange, serving 1.9 million active registered voters. The department values creativity, originality, initiative, and a strong dedication to customer service.

Requirements

Ability to read and speak English
Customer service skills that include responding to public inquiries
Understand and follow oral and written instructions
Must be able to work overtime, including evenings and weekends to meet the needs of the department
Patience while working with a wide variety of ages, ethnic groups and skill levels
Ability to provide clear and concise instructions and deal courteously with the public
Effective verbal and written communication skills
Computer literate, ability to operate a laptop computer and access information using a database
Self-motivated and hard worker with a positive attitude
Flexible, able to quickly adjust to tasks and assignments
Organized and able to manage their time under heavy workloads and deadlines
Attention to detail
Ability to work in a fast-paced environment as both a team player
Always present a professional appearance and demeanor while representing the department
Successfully pass a background check consisting of employment history, professional references, and criminal check.

Nice To Haves

Bilingual skills in Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese are highly desirable
Be able to commit to this position for approximately 10 days spread over a two-month period
In addition to multiple days of remote and in-person training, be able to work the following schedule: 4-Day Vote Center Set up day: TBD (Will be scheduled one of the following): Wednesday, 10/28/2026, Thursday 10/29/2026 or Friday 10/30/2026 All Voting days: Saturday, 10/31/2026 – Tuesday, 11/03/2026 Takedown day: Wednesday, 11/04/2026