Bilingual Undergraduate Admissions Counselor

Alverno College•Milwaukee, WI

About The Position

Alverno College is seeking a Bilingual Undergraduate Admissions Counselor to recruit and enroll students in its weekday undergraduate programs, with a focus on first-time freshmen entering directly from high school. The counselor communicates with prospective students, families, school staff, and community partners to build awareness of and preference for Alverno College, and supports college-wide recruitment and enrollment efforts, including adult and graduate programs. The counselor manages a prospective student pool and builds relationships throughout the recruiting lifecycle, from inquiry through enrollment. The role includes counseling students about undergraduate degrees and areas of study; facilitating admissions and registration; processing applications, scholarship, and registration materials; and explaining financial aid processes and packages. The counselor also conducts appointments and information sessions, participates in recruitment events and outreach, maintains accurate records, and collaborates with Admissions, Marketing, faculty, staff, alumni, and other college departments. The position requires seasonal extended independent travel, including long-distance driving and travel outside Wisconsin, as well as evening work and some weekends. A bachelor’s degree and Spanish-English bilingual ability are required. Alverno College is a four-year Catholic liberal arts college and Wisconsin’s first designated Hispanic-Serving Institution. It is nationally recognized for its ability-based curriculum, which emphasizes active learning, continuous feedback, and student development.

Requirements

Bachelor’s degree.
Bilingual in Spanish and English.
Willingness and ability to travel independently for extended periods seasonally (fall and spring), for 3–6 weeks; travel includes long-distance driving and may be outside Wisconsin.
Availability to work evenings, averaging two evenings per week, and some weekends, averaging once per month.
Excellent written and oral communication skills, including the ability to articulate the value of an outcome-based education.
Ability to communicate and respond professionally and promptly to internal and external customers.
Ability to read, interpret, write, and complete documents such as reports and general correspondence.
Attention to detail, strong organizational skills, and ability to multitask, prioritize, and work with frequent interruptions.
Ability to respond professionally to changes in schedules and plans.
Proficiency in Microsoft Word and Excel.
Working knowledge of database systems; Colleague is preferred.
Valid driver’s license and a driving record that meets Alverno driver qualifications.
Ability to work independently and collaboratively as a team member.
Ability to work with diverse populations of students, parents, and community members.

Nice To Haves

A minimum of two years of professional work experience in higher education is preferred.
Prior recruiting experience or successful sales, marketing, or relationship-building experience is highly preferred.
Familiarity with a sales CRM or student database system.

Responsibilities

Manage the prospective student pool to meet enrollment goals in Alverno’s undergraduate programs.
Develop and maintain relationships with prospective undergraduate students throughout the recruiting lifecycle, from inquiry and admission through acceptance and enrollment.
Counsel prospective students on Alverno undergraduate degrees and areas of study.
Facilitate admissions and registration through clear, consistent, and timely communication, including appointments, phone calls, emails, texts, and letters.
Schedule and conduct individual appointments with prospective students and their families.
Process application, scholarship, and registration materials accurately and promptly.
Maintain accurate and current student data in department databases, including communication notes, contact history, and scholarship eligibility.
Guide students and families through the financial aid process and explain financial aid packages.
Develop and maintain relationships within key market segments through outreach and support of Alverno’s marketing efforts.
Schedule and conduct information sessions, on and off site, as appropriate.
Participate in external fairs and conferences as appropriate.
Conduct community outreach to high schools, community and technical colleges, businesses, and community-based organizations to generate inquiries.
Collaborate with Admissions and Marketing leadership to develop relevant marketing strategies and materials for undergraduate programs.
Collaborate with the Admissions team to support enrollment and apply knowledge of college-wide admissions and recruitment programs and practices.
Staff college-coordinated recruitment events, information sessions, open houses, conferences, and trainings.
Work across college departments to facilitate admissions and represent the Admissions department throughout the College.
Stay informed about developments affecting enrollment through meetings, email, minutes, and social networking sites.
Provide faculty and staff input on matters affecting enrollment and admissions, such as scheduling, timelines, orientation, and communication.
Coordinate conversations between prospective students and faculty, staff, or alumni when appropriate.
Serve on campus committees and participate in department meetings, committees, and official college functions when appropriate.
Demonstrate commitment to SOARING values and respect the College’s balanced and healthy lifestyle strategy, including the Seven Dimensions of Wellness.
Comply with safety procedures and maintain clean and orderly work areas.
Perform other tasks as necessary to support the mission of the College.