Bilingual Teller I (Belmont)
About The Position
Rivermark Community Credit Union is a local, not-for-profit financial cooperative serving communities across Oregon and Washington. As a member-owned organization, we help people build stronger financial futures through better rates, lower fees, and personalized financial solutions. Our purpose is simple: we transform lives and communities together. That same commitment extends to our employees. We've built a culture where people feel valued, supported, and empowered to grow. We celebrate diverse experiences and perspectives and strive to create an environment where everyone feels a genuine sense of belonging and can show up as their authentic self. Build your career where you belong and help strengthen the communities you call home. At Rivermark, you'll grow with purpose, support your neighbors, and be part of something bigger. As a Teller, you will process a variety of member account transactions, listen to identify member needs and use your products and services knowledge utilizing a consultative approach, providing solutions that are in the best interest of our members, delivering an exceptional member experience. If you are passionate about providing extraordinary customer service, motivated to learn and grow, and a strong team player, we want you on our team!
Requirements
- 1+ year experience in customer service, cashiering, and/or a financial institution.
- High school diploma or equivalent.
- Demonstrated ability to utilize a personal computer and to learn new technologies in a timely manner.
- Strong written, verbal communication, and interpersonal skills.
- Ability to learn and quickly become familiar with credit union processes and procedures.
- Must be able to work branch hours, including Saturdays.
- Spanish speaking skills required.
Nice To Haves
- 1+ year previous cash handling preferred.
- Financial institution experience a plus.
Responsibilities
- Providing prompt, efficient, confidential, and accurate service to members while processing their transactions.
- Receiving checks and cash for deposit, verifying the amount and examining checks for proper endorsements.
- Responding effectively to member requests, problems, and complaints.
- Understanding credit union products and services thoroughly and demonstrating the ability to articulate and discuss the features and benefits of each.
- Handling, managing, and balancing currency, coin, and checks in cash drawer at end of each shift.
Benefits
- Competitive benefits package designed to support your well-being and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
