Bilingual Targeted Case Manager
About The Position
Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us!
Requirements
- Mississippi: Master’s degree in a human services, behavioral health, social work, counseling, or related field required.
- Mississippi: Must meet payer-required credentialing standards, which may include: Licensed Social Worker (LSW), or DMH-approved Mental Health Therapist credential, or Registered Nurse (RN)
- Mississippi: Must have 2 years of experience in mental health care.
- Florida: Must hold a Bachelor’s degree in a human services discipline, including but not limited to: Social Work, Psychology, Sociology, Counseling, etc.
- Florida: Must have experience working with children and families in case management or community resource capacity.
- Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Responsibilities
- Provides best practice, quality case management services.
- Ensures that all documentation is completed per Payer, State, and COA standards and requirements.
- Assists in marketing new referrals.
- Communicates with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
- Develops service plans with the input of the treatment team and the Clinical Supervisor.
- Connects families with needed and available community resources.
- Follows-up with clients and agencies as appropriate to document use/success of referral.
- Completes documentation within established time frames.
- Meets with clients weekly or bi-weekly for up to 12 months.
- Attends and participates bi-weekly with Treatment Team meetings.
- Serves as a liaison with other professionals and agencies related to the client.
- Actively recruits new referrals to ensure that your caseload stays full.
- Provides 24/7 on-call support for clients as per program requirements.
- Ensures compliance with all state regulatory bodies.
Benefits
- Flexibility in scheduling
- Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually
- Paid time off
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Other voluntary insurance products
- Access to a Health Navigator
- Health Savings Account with company contribution
- Dependent Daycare Flexible Spending Account
- 401(k) Retirement Plan
- Benefits Hub
- Tickets at Work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
