Bilingual Targeted Case Manager

HEALTH CONNECT AMERICA, INC • Kissimmee, FL

6d

About The Position

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Requirements

• Mississippi: Master’s degree in a human services, behavioral health, social work, counseling, or related field required.
• Mississippi: Must meet payer-required credentialing standards, which may include: Licensed Social Worker (LSW), or DMH-approved Mental Health Therapist credential, or Registered Nurse (RN)
• Mississippi: Must have 2 years of experience in mental health care.
• Florida: Must hold a Bachelor’s degree in a human services discipline, including but not limited to: Social Work, Psychology, Sociology, Counseling, etc.
• Florida: Must have experience working with children and families in case management or community resource capacity.

Responsibilities

• Provides best practice, quality case management services.
• Ensures that all documentation is completed per Payer, State, and COA standards and requirements.
• Assists in marketing new referrals.
• Communicates with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
• Develops service plans with the input of the treatment team and the Clinical Supervisor.
• Connects families with needed and available community resources.
• Follows-up with clients and agencies as appropriate to document use/success of referral.
• Completes documentation within established time frames.
• Meets with clients weekly or bi-weekly for up to 12 months.
• Attends and participates bi-weekly with Treatment Team meetings.
• Serves as a liaison with other professionals and agencies related to the client.
• Actively recruits new referrals to ensure that your caseload stays full.
• Provides 24/7 on-call support for clients as per program requirements.
• Ensures compliance with all state regulatory bodies.

Benefits

• Flexibility in scheduling
• Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually
• Paid time off
• Paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Other voluntary insurance products
• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan
• Benefits Hub
• Tickets at Work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level