Bilingual Talent Acquisition Specialist
About The Position
MCI is a rapidly growing tech-enabled business services company with a significant call center presence and international operations. We offer Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. Our contact centers utilize both on-site and remote agents, employing advanced technologies to improve customer journeys, ensure scalability, and reduce costs. At MCI, we are dedicated to creating an environment where professionals can develop fulfilling careers, access ongoing learning and development, and contribute to a globally expanding, industry-leading organization. We are seeking a motivated, goal-oriented individual with at least one year of recruiting or human resources experience to join our Talent Acquisition team. This role is crucial for building our future, and we encourage individuals who excel in both independent and collaborative settings to apply. To be considered, candidates must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Requirements
- Must be 18 years or older
- High school diploma or equivalent
- At least 1 year of recruiting or HR experience
- Strong data entry and computer skills
- Fluent in English (spoken and written)
- Excellent organizational and communication skills
- Ability to type 20+ words per minute
- Reliable high-speed internet (20 Mbps+ download speed)
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Ability to work scheduled shifts, including during training
- Strong attention to detail and ability to multitask
- Customer service mindset with problem-solving skills
- Ability to work in a fast-paced, team-oriented environment
- Must be authorized to work in the country where the job is based.
- Subject to the program and location of the position
- Willing to submit to a LEVEL II background and/or security investigation with a fingerprint.
- Willing to submit to drug screening.
Responsibilities
- Manage the entire recruitment life-cycle.
- Handle inbound and outbound telephone calls with potential candidates.
- Conduct phone interviews and schedule on-site interviews.
- Process on-site interviews.
- Track the hiring process within the recruitment system.
- Assist in the development of new recruiting processes and tools.
- Perform data entry in the employee database.
- Manage personnel filing and other administrative duties.
- Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
- Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
- Perform background checks, drug screenings, and other pre-employment tasks.
- Maintain and organize employee files and HR records.
- Generate daily and weekly recruitment activity reports.
- Stay current on employment laws and HR best practices.
Benefits
- Paid Time Off
- Paid holidays
- Daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage for full-time employees after 60 days
- MEC medical plans for all employees after 30 days
- Retirement savings programs (where available)
- Short-term disability coverage
- Life insurance options
- Supplemental insurance (Accident and critical illness)
- Significant advancement opportunities through internal promotions
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
