Bilingual Japanese Bilingual Supervisor- Account Management & Fee Management – Financial Services

BizTek People, Inc. | APA International Placement Consultants•Hoboken, NJ

1d•$80,000 - $95,000•Hybrid

About The Position

The Bilingual Japanese Bilingual Supervisor oversees client account management operations, including account opening, maintenance, and closing, as well as risk and BSA/AML compliance. The role also supports fee management, including invoice preparation and fee receivables. The supervisor leads and trains team members to ensure accurate and efficient operations and continuous service improvement.

Requirements

5–7 years of relevant experience in financial services operations; experience in global custody, securities services, or institutional client onboarding is preferred.
Proven experience managing a team or leading operational functions.
Strong Japanese and English communication skills, both written and verbal.
Proficiency in MS Word, Excel, and PowerPoint.
Strong communication, negotiation, and stakeholder management skills.
Ability to collaborate with technology teams and translate business requirements into technical solutions.

Nice To Haves

Bachelor’s degree in Business, Finance, Accounting, Marketing, or a related field is preferred.
Data mapping knowledge is a plus.
Basic understanding of cash and securities settlement processes is preferred.
Experience in global custody, securities services, or institutional client onboarding is preferred.

Responsibilities

Supervise client account opening, maintenance, closing, and database management.
Oversee client records, document safekeeping, and idle cash processing.
Manage daily client inquiries and ensure timely, high-quality service.
Implement risk management, self-assessment, and BSA/AML compliance procedures.
Coordinate key operational matters with internal and external stakeholders.
Support client invoicing, fee receivable estimates and reconciliations, and fee schedule updates.
Lead and train team members to ensure accuracy, efficiency, and continuous service improvement.
Perform additional duties as assigned by management.

Benefits

Hybrid work model, with in-office and remote work options where business needs permit.
Medical, dental, and vision coverage.
HSA/FSA.
401(k) and profit sharing.
Paid time off.
Disability and life insurance.
Tuition assistance.
Professional development.
Wellness programs.
Team-building activities.
Paid volunteer opportunities.
Diverse and inclusive workplace with opportunities to collaborate across a global organization.