Bilingual/Spanish Speaking Medical Assistant

Cadence Health

4d•$22 - $26•Remote

About The Position

Cadence is hiring a Bilingual/Spanish Speaking Clinical Navigator (Medical Assistant) to provide virtual chronic care support to Medicare patients enrolled in Cadence care programs. Clinical Navigators conduct proactive, patient-centered outreach and follow-through. Depending on program needs, the work includes structured check-ins, coaching and goal-setting, care coordination to close gaps in care, and addressing barriers such as access to resources, transportation, or medication refills. The role documents patient interactions in the Cadence platform and collaborates with the clinical team to escalate concerns and coordinate next steps. This is a full-time, remote position based in the United States. Standard hours are Monday through Friday. Available schedules are 9 a.m.–6 p.m. Central Time, or 8 a.m.–5 p.m. or 9 a.m.–6 p.m. in Mountain, Arizona, or Pacific Time zones. The successful candidate is a certified Medical Assistant with at least five years of experience and Spanish fluency. They will provide patient education, coaching, and coordination while following clinical policies and protocols under appropriate clinical supervision. Compensation is $22–$26 per hour, with potential incentive compensation. Benefits include health coverage, paid time off, a 401(k) with matching, paid parental leave, and a home office stipend.

Requirements

Active Medical Assistant certification from an accredited association: AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH.
At least 5 years of experience as a Medical Assistant.
Remote work readiness, including stable high-speed WiFi.
Fluency in Spanish.
Fluency with AI-assisted clinical tools such as Gemini, Open Evidence, or comparable platforms, and the ability to discuss credibly where AI supports care delivery and where human judgment remains essential.

Nice To Haves

Experience working in internal medicine, cardiology, nephrology, or with the geriatric population.
Experience providing patient education and support to individuals managing chronic conditions.

Responsibilities

Conduct outbound telephone outreach and provide one-on-one coaching and support to patients managing chronic conditions, including type 2 diabetes, hypertension, and cardiovascular disease.
Help patients follow personalized care plans and achieve goals through education and coaching on behavior modification, nutrition, physical activity, and self-management, using evidence-based techniques such as motivational interviewing and SMART goals.
Conduct comprehensive assessments of patients’ health status, lifestyle behaviors, nutritional habits, and readiness to change.
Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and perform care delivery tasks in accordance with clinical policies and established protocols under appropriate clinical supervision.
Monitor patients’ progress, treatment-plan adherence, and health outcomes through regular check-ins and remote monitoring tools.
Document patient interactions, outcomes, and follow-up plans in the Cadence platform.
Identify barriers to care, including social needs, and connect patients with resources or internal support pathways.
Collaborate in real time with clinicians and patient support teams using the Cadence Platform, Google Workspace, and Slack.
Provide feedback to improve workflows in a fast-moving, change-oriented environment.