REMOTE | Bilingual Spanish Customer Service Representative ( TX, SC, NC, FL, GA, VA, PA, MI ONLY)
Frontline Call Center•Tampa, FL
•Remote
About The Position
At Frontline Group, we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home. This is mission-driven work that truly matters.
Requirements
- Fluent Bilingual Spanish/ English speakers (spoken and written)
- Call center or customer service experience
- Remote work experience is a plus
- Tech-savvy with ability to navigate multiple systems
- Reliable: 100% attendance required for orientation and training, no exceptions
- Open availability required (including weekends)
- Windows 11 based PC (no MACs or Chrome Book)
- Dual monitors
- Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation)
- At least 16 GB of memory (RAM) with 12 GB usable
- Computer must have an Ethernet (RJ-45) port.
- Wired internet connection required – Wi-Fi is not allowed
- Internet Speed: Download speed: 20 Mbps or higher, Upload speed: 10 Mbps or higher, Ping: 20 MS or less
- Must have open availability
- Must meet all equipment and availability requirements
- Must be able to join the interview from the computer you plan to use for the position, with your camera turned on and ready to share your screen.
Nice To Haves
- Remote work experience is a plus
Responsibilities
- Provide critical support connecting people to emergency shelter and resources from the comfort of your home.
Benefits
- W2 Employee
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
