Bilingual Spanish Assistant Manager

AT&T•Melville, NY
•$57,000 - $85,600•Onsite

About The Position

The Bilingual Spanish Assistant Manager partners with a store manager to oversee the daily operations of an AT&T retail store. The role helps manage and develop the team, support merchandising and product launches, and meet or exceed sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. The Assistant Manager coaches retail sales consultants to help them achieve sales and service goals and receives paid training to support leadership development. Additional starting pay may be available for bilingual employees.

Requirements

  • Speak Spanish and English.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Excellent communication and leadership skills.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Strategic perspective and the ability to champion change.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Ability to inspire a team through high performance, collaboration, and teamwork.
  • Ability to use professional expertise to solve problems and analyze issues.
  • Ability to take initiative and create results.

Responsibilities

  • Partner with the store manager to oversee daily retail store operations.
  • Help manage and develop the store team.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Ensure customers have an extraordinary experience with products and services.
  • Coach retail sales consultants to help them meet sales and service goals.
  • Collaborate with key stakeholders on initiatives beyond store walls.
  • Champion change and inspire the team through performance, collaboration, and teamwork.
  • Use professional expertise to solve problems and analyze issues.
  • Take initiative and work toward creating results.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off, including at least 23 vacation days each year, and paid holidays, including 9 company-designated holidays.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond what state and local law require may be available, but is unprotected.
  • Adoption reimbursement.
  • Short-term and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness/accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
  • Relocation assistance may be available if eligibility requirements are confirmed.
  • Commission opportunity of $18,000 if all sales goals are met.
  • Additional starting pay may be available for bilingual employees.
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