Bilingual Small Business Relationship Banker I - North Salt Lake City, UT
About The Position
At U.S. Bank, the Small Business Relationship Banker I serves as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million and acts as a dedicated resource for branch teams addressing complex small-business client needs and opportunities. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. They interpret financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators to provide practical guidance and solution recommendations. The role involves outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. Solutions may include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business solutions. The position develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. It maintains relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, successful sales and service practices, and insights about newly established small-business relationships. The banker balances acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.
Requirements
- Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
- Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
- Bilingual ability.
- National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
Nice To Haves
- Strong written and verbal communication skills and ability to convey business recommendations effectively.
- Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.
- Ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million while demonstrating excellent customer service in accordance with U.S. Bank Core Values.
Responsibilities
- Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
- Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
- Support branch teams with complex small-business client needs and opportunities.
- Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
- Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
- Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
- Identify stated and unstated client priorities and align products and services with clients’ growth, efficiency, and risk objectives.
- Clearly explain solution value, trade-offs, and next steps.
- Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
- Coordinate and maintain relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value.
- Engage regularly with assigned branches and share referral outcomes, successful sales and service practices, and insights on new small-business relationships.
- Balance client acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
- Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Benefits
- Medical, dental, and vision healthcare coverage
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation of two to five weeks, depending on salary grade and tenure
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- Pension
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
