Bilingual Small Business Relationship Banker I - North Salt Lake City, UT

U.S. Bank•Logan, UT

20d•$28 - $35

About The Position

The Small Business Relationship Banker is the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million, demonstrates excellent customer service in accordance with U.S. Bank Core Values, and serves as a dedicated resource for branch teams addressing complex small-business client needs and opportunities. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. They interpret financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators to offer practical guidance and recommendations. Solutions may include business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other suitable small-business products and services. The role includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. The position develops internal and external relationships and collaborates with branch partners, centers of influence, clients, and other business-line partners. It coordinates relationships through handoffs, decisions, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, effective sales and service practices, and insights about newly established small-business relationships. The role balances acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.

Requirements

Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with all legal or regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
Bilingual.

Nice To Haves

Excellent customer service aligned with U.S. Bank Core Values and ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Strong written and verbal communication skills and ability to convey business recommendations effectively.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Support branch teams with complex small-business client needs and opportunities.
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
Identify stated and unstated client priorities and align products and services with clients’ growth, efficiency, and risk objectives.
Clearly explain solution value, trade-offs, and next steps.
Recommend appropriate small-business solutions, which may include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, and cash-flow tools.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value.
Engage regularly with assigned branches and share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships.
Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs, subject to eligibility requirements.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.