Bilingual Small Business Relationship Banker I - Central Salt Lake City, UT

U.S. Bank•Salt Lake, UT

25d

About The Position

U.S. Bank is hiring a Bilingual Small Business Relationship Banker I to serve as the primary Small Business Banking partner for assigned branches and client relationships. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million and typically supports two to three branch locations. The banker is a dedicated resource for branch teams handling complex small-business client needs and opportunities. The position builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. It translates financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations. Solutions may include business deposit, lending and credit, treasury management, payment, business credit card, digital, and cash-flow products and tools. The role includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. The banker develops internal and external relationships, collaborates with branch partners, centers of influence, clients, and other business-line partners, and coordinates relationships through handoff, decisions, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, effective sales and service practices, and insights about newly established small-business relationships. The role balances acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.

Requirements

Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
Bilingual ability.
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record as required for NMLS registration.
Strong written and verbal communication skills and ability to convey business recommendations effectively.
Knowledge of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Nice To Haves

Demonstrated ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Demonstrated customer service in accordance with U.S. Bank Core Values.

Responsibilities

Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branches.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
Identify stated and unstated client priorities and align products and services with growth, efficiency, and risk objectives; communicate value, trade-offs, and next steps.
Recommend appropriate small-business solutions, including deposit, lending and credit, treasury management, payment, business credit card, digital, and cash-flow products and tools.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Coordinate relationship ownership and follow-through through handoff, decision, follow-up, activation, usage, and demonstrated client value.
Engage regularly with assigned branches and share referral outcomes, effective sales and service practices, and insights on newly established small-business relationships.
Balance client acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
Demonstrate excellent customer service in accordance with U.S. Bank Core Values.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentives based on production under the applicable incentive plan.
Equity stock purchase program.
Pension, subject to eligibility requirements.