Bilingual Site Manager, Prosper Center North
About The Position
The Tax Help program at Foundation Communities is seeking a team of enthusiastic, motivated individuals who can help us provide high-quality tax return preparation at our tax sites during the 2027 tax filing season. Tax team members make a tremendous impact in the Austin community while gaining meaningful non-profit experience working for a well-respected organization. The Bilingual Site Manager position oversees operations at our seasonal tax center locations, providing support and guidance to volunteer tax preparers, and ensuring sites are operating efficiently. Our seasonal jobs offer flexible schedules: full-time and part-time including weekdays, evenings, and weekends. Locations include Austin, Wells Branch, Round Rock, and Taylor. This is a temporary position from Mid-December 2026 – April 2027.
Requirements
- Strong interpersonal skills
- Prior experience working in a fast-paced environment
- Proficiency with technology and knowledge of computer operations and software
- Written and verbal proficiency in English and Spanish
Nice To Haves
- No previous experience is required, and support is provided throughout the training period
Responsibilities
- Ensure efficient operations of tax site by managing opening and closing procedures, maintaining the site space according to the site host’s guidelines, and resolving client and volunteer conflicts
- Provide support, guidance, and ongoing training to volunteer tax preparers at the site
- Prepare, review, and transmit tax returns to the IRS
- Process acknowledgements of returns electronically transmitted, and work with the Transmitting office to resolve rejected returns and re-transmit them
- Effectively use email, scanning software, Google Drive, and other technology in site operations
- Protect client confidentiality
- Complete all specified paid training and tax certifications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
