Bilingual Scheduling Specialist Associate

Ensemble Health Partners•Miami, FL

20h•Hybrid

About The Position

This is a BILINGUAL position, Spanish and English. The Scheduling Specialist is responsible for performing scheduling duties for Diagnostic Services patients. Scheduling Specialists are to perform these functions while meeting the mission and of Ensemble Health Partners and all regulatory compliance requirements. They will work within the policies and processes as they are being performed across the entire organization. This position pays between $15.75-20.90/hour based on experience.

Requirements

High School Diploma, GED, or Equivalent Experience
Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
1-3 years' work experience
2 years’ experience in a healthcare related position.
Experience working with insurance companies and/or pre-authorizations required.
Patient Access experience with managed care/insurance
formal typist with a minimum of 35 WPM
intermediate proficiency in MS applications (Word, Excel & PowerPoint)
experience with multiple computer systems and use of dual screens.
Able to multitask and work individually while applying critical thinking skills.
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Nice To Haves

Customer Service experience highly preferred.

Responsibilities

Scheduling and pre-registering patients for the appropriate procedures based on physician's orders
Selecting accurate medical records for patient safety
Providing proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information, while providing excellent customer service
Point of Service collections and financial counseling functions as appropriate
Other job related duties as required by their supervisor, subject to reasonable accommodation