WV Bilingual Sales and Service Coordinator

iGo•Princeton, WV
•Onsite

About The Position

The Bilingual Sales & Service Coordinator helps homebuyers arrange services after purchasing a new home, including utilities, internet, moving services, home security, and other offerings. Customers are expecting contact, so the role does not involve cold calls. The coordinator builds trust, learns details about products and providers, recommends suitable options, and follows through until arrangements are complete. The role serves both English- and Spanish-speaking homebuyers, providing knowledgeable and personal service in their preferred language. The position is in-office in Princeton, West Virginia, and is offered with full-time and part-time opportunities. Compensation includes hourly base pay listed as 36k, plus monthly commission and bonus programs. Scheduling is flexible, with coverage between noon and 10:00 PM Monday through Friday and 9:00 AM to 8:00 PM Saturdays; schedules are set in advance.

Requirements

  • Fluent English and Spanish communication skills.
  • Strong customer service and people skills.
  • Confidence talking with customers by phone.
  • Ability to learn and retain detailed information.
  • Organization and follow-through.
  • Basic computer skills.
  • A genuine desire to help people.

Responsibilities

  • Assist homebuyers with arranging utilities, internet, movers, home security, and other services after a home purchase.
  • Build trust and communicate with customers by phone.
  • Learn detailed information about products and service providers.
  • Recommend suitable products and service options to customers.
  • Follow through on customer arrangements until the job is complete.
  • Serve English- and Spanish-speaking homebuyers in their preferred language.

Benefits

  • Hourly base pay plus monthly commission and bonus programs.
  • Paid training from day one.
  • Paid time off starting in the first year.
  • Paid holidays.
  • Employer-paid dental, vision, and life insurance.
  • Medical insurance with an employer contribution.
  • 401(k) with employer match.
  • Stock options program.
  • Advancement opportunities from within.
  • Flexible scheduling.
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