Part Time Bilingual Sales Associate

ACE Cash Express•Fontana, CA

5d•Onsite

About The Position

ACE Cash Express is seeking energetic, personable, and sales-oriented individuals to join their team. Employees are valued as the company's greatest asset, with an emphasis on empowerment, customer service, and sales skills to ensure successful store operations. The workplace fosters collaboration, teamwork, on-the-job learning, and development, encouraging employees to excel and assist colleagues. The company prioritizes strengthening relationships with customers, partners, and colleagues, and invests in its employees through a culture centered on people, service, career advancement, and unity. The role involves understanding customer needs, recommending ACE products and services, effective communication, empathy, and building trust to provide exceptional customer service. Sales Associates will handle various services such as cash handling, check cashing, lending, bill pay, and card services, while maintaining accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines. The position requires an entrepreneurial spirit, the ability to work independently, and accountability for overall store performance.

Requirements

High school diploma or equivalent
Ability to listen actively, communicate effectively, and empathize with customer challenges
Ability to understand the diverse range of financial products and services that ACE offers
Ability to work 10-12 hours in a confined work area, contingent on state specific labor laws

Nice To Haves

Proficiency in Spanish
Two or more years of retail experience

Responsibilities

Understanding customers’ unique needs and recommending appropriate ACE products and services
Communicating effectively with customers, empathizing with their challenges, and building trust
Providing exceptional customer service to foster lasting relationships
Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services
Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines
Working independently, embracing accountability for overall store performance