Bilingual Sales Assistant #ESF6253

ExpertHiring•Ann Arbor, MI

9d•Onsite

About The Position

This role is ideal for a detail-oriented and proactive professional with experience supporting sales operations, customer communication, and administrative processes. As a Sales Assistant, you will play a key role in order processing, documentation management, and customer support while helping improve operational efficiency. The position requires strong organizational skills, bilingual communication abilities, and proficiency with accounting and CRM systems.

Requirements

Diploma or degree in Business Administration, Sales, or related field.
Fluent in English and Mandarin (speaking, reading, writing, and listening).
1–2 years of experience in sales support, administration, or customer service.
Proficiency with QuickBooks, Microsoft Excel, and CRM systems.
Strong multitasking, communication, and problem-solving skills.

Nice To Haves

Experience in logistics or international trade is a plus.

Responsibilities

Prepare and process Proforma Invoices (PIs) and Purchase Orders (POs).
Maintain and update QuickBooks summary tables and sales databases.
Coordinate with logistics and internal teams to resolve customer inquiries and delivery issues.
Track and verify Proofs of Delivery (PODs) and maintain accurate records.
Compile and analyze sales data to generate reports and operational insights.
Support process improvements and streamline sales administration workflows.
Maintain organized documentation and ensure data accuracy across systems.