Aurora Bilingual RSC

AT&T•Aurora, CO

4d•Onsite

About The Position

This role is for a Bilingual Spanish Retail Sales Consultant in Aurora, Colorado. The position involves guiding customers to the right solutions while delivering an exceptional AT&T experience. The ideal candidate is tech-savvy, creative, resourceful, and good-natured, with strong communication skills and the ability to learn quickly and think on their feet. The role requires advanced bilingual fluency in Spanish and English, a dedication to excellent customer experience, problem-solving abilities, and a commitment to going above and beyond. As a Retail Sales Consultant, you will be the face of the AT&T brand, creating meaningful connections with customers through personalized sales expertise. You will meet sales targets and earn commission by offering AT&T's full suite of products, including the latest devices and personalized services. The job involves a consultative sales approach on the sales floor, participating in community events, filling online orders, and making outbound calls to existing and potential customers. The work environment is fast-paced, requiring flexibility and openness to change to stay current with evolving technology and customer needs. Prior retail or customer-facing sales experience is a plus, but AT&T provides training and coaching for those without sales experience. This role is comparable to positions like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member.

Requirements

Advanced bilingual fluency skills in Spanish and English to interact with customers daily.
A dedication to maintain excellent customer experience.
An ability to problem solve.
A commitment and drive to go above and beyond.
A helpful attitude.
Flexibility and openness to change.
Prior retail or customer-facing sales experience is a plus.
Must be able to work a schedule between 9am-9pm, including weekends.

Nice To Haves

Prior retail or customer-facing sales experience.

Responsibilities

Guide customers to the right solution while delivering an exceptional AT&T experience.
Create meaningful connections with every customer with personalized sales expertise.
Meet sales targets and earn commission by offering AT&T's full suite of products.
Use a consultative sales approach on the sales floor, guiding customers through their options.
Be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Additional starting pay if bilingual
Uncapped commission opportunities