Bilingual Residential Mortgage Underwriter

EQ Bank | Equitable Bank • Montreal, QC

27d • Hybrid

About The Position

The Mortgage Underwriter is responsible for negotiating, recommending, declining, and, in some instances, approving mortgage applications within established guidelines, to be secured by new or existing real estate. This must be done as efficiently as possible while exercising sound lending judgment and without compromising service and profitability.

On a daily basis, review received mortgage applications along with supporting documentation and negotiate terms with the mortgage broker, decline the applications, recommend the applications for approval and in some instances, approve the applications. Ensure that approved deals close as scheduled and as efficiently as possible by following up on outstanding conditions/documents and ensuring compliance with established guidelines. (50%)
Follow up with brokers on a daily basis on issued mortgage commitments to ensure the efficient closing of mortgage files. (20%)
On a daily basis provide the highest level of internal and external customer service while fielding mortgage broker inquiries and maintaining broker relationships. (20%)
On a daily basis, provide underwriting expertise to mortgage brokers, clients and co-workers and maintain an up to date knowledge of company policies, procedures and products. (10%)

Requirements

• Bilingualism (French and English) mandatory
• Minimum of 2 years of mortgage underwriting experience, ideally in the alternative financing sector
• Post-secondary education, preferably in finance, administration, or a related field
• Excellent analytical and decision-making skills
• Very good credit judgment
• Strong organizational and prioritization skills
• Ability to manage multiple files simultaneously in a dynamic environment
• Excellent communication skills, both oral and written
• High attention to detail and commitment to work quality
• Good knowledge of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) practices
• Knowledge of fraud risks in the mortgage industry and the ability to identify situations that may present a risk
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Strong customer focus and commitment to service quality
• Sound thinker with the ability to multi-task
• Excellent attention to detail
• Sound knowledge of AML & ATF practices
• Established and meticulous organizational skills
• Excellent time management, analytical and problem-solving skills
• Ability to make decisions under pressure
• Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
• Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
• Displays pride in providing superb customer service
• 2+ years’ mortgage experience in the alternative mortgage market
• Proficiency in MS Office (mainly MS Word and Excel)
• Completion of a post-secondary degree preferably in a financial field
• Knowledge of fraud risk in the mortgage industry and the ability to address concerns relating to suspected misrepresentation is required

Responsibilities

• Analyse and underwrite mortgage files
• Evaluate financing applications received and all supporting documentation
• Analyze credit risks and negotiate certain conditions with mortgage brokers
• Recommend, approve, or decline applications according to delegated authority
• Follow up on financing conditions to ensure files are closed within the expected timelines
• Ensure compliance with established policies, procedures, and lending criteria
• Manage files and follow up with brokers
• Regularly follow up with brokers on issued mortgage commitments
• Ensure files progress efficiently to funding
• Contribute to maintaining a high-performing file pipeline and achieving funding objectives
• Customer service and relationship management
• Respond to inquiries from mortgage brokers and internal partners
• Provide professional, timely, and high-quality service
• Develop and maintain strong business relationships with the broker network
• Expertise and advisory support
• Act as an underwriting resource for brokers, clients, and colleagues
• Maintain up-to-date knowledge of the Bank's products, policies, and procedures

Benefits

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree