About The Position

Camis is a recognized industry leader in reservation and park management technology. We connect people to a world of memorable experiences through our robust, user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is dedicated to delivering innovative solutions that make it easier for visitors to discover, book, and enjoy the most beautiful landscapes. We believe work should be fun, fulfilling, and flexible—and we’re looking for friendly, motivated people to join us! Learn more at www.camis.com. Looking for a customer service role where you'll gain valuable experience, receive exceptional training, and be part of a supportive team? We're hiring Bilingual Reservation Agents to help customers with reservations and process-related inquiries. This is an excellent opportunity for individuals who enjoy helping others, communicating in both French and English, and working in a fast-paced environment.

Requirements

  • Professional oral and written communication skills in French and English
  • A friendly, professional, and customer-focused approach
  • Strong listening skills and a genuine desire to help others
  • Patience, empathy, and the ability to navigate challenging situations
  • Strong computer skills and the ability to learn new systems quickly
  • Confidence communicating clearly and thinking on your feet
  • At least 1 year of customer service experience (call centre experience is considered an asset)

Nice To Haves

  • call centre experience

Responsibilities

  • Help customers with reservations
  • Process-related inquiries

Benefits

  • Comprehensive paid training designed to set you up for success
  • Monthly performance bonuses that recognize your achievements
  • Supportive and collaborative team environment
  • Valuable customer service and communication experience
  • Opportunities for growth within our organization
  • Free camping perks
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