Bilingual Release & Environment Project Coordinator (IT Operations)

CMHC - SCHL • Montreal, QC

27d • Hybrid

About The Position

Join the Infrastructure and Operations team, in the Bilingual Release & Environment Project Coordinator (IT Operations) position, where you will work closely with development, product, and operations teams to implement and manage a release management framework that ensures smooth, low-risk deployments. CMHC is committed to continuously improving our IT services and operational efficiency. Introducing the Release Coordinator role is a strategic step to strengthen our capabilities and ensure we meet the evolving needs of our clients and stakeholders. We are on a journey to modernize how we build and deliver software by fostering a culture rooted in collaboration, shared ownership, and engineering excellence. This role is ideal for someone passionate about enabling teams, driving automation, and promoting DevOps best practices across the organization.

Requirements

• A bachelor’s degree in computer science, Computer Engineering or related field. An equivalent combination of education and/or experience may be considered.
• A minimum of seven (7) years of experience in either IT Portfolio management, solution delivery & coordination or experience collaborating with developers and product teams in delivery logistics and planning.
• Strong experience and knowledge working with ITIL, Devops, Agile, SAFe & change management processes.
• Familiarity with GitOps, Infrastructure as Code (Terraform, Bicep), container orchestration, Azure services (AKS, App Services, Functions, EventHub, API Management, SQL, VNets, AzureFirewall)
• Strong communication skills, coaching skills to guide and mentor teams with the help of documentation and the ability to break down complex technical terms to a non-technical audience.

Nice To Haves

• Experience working in a DevOps enablement or platform team.
• Experience with solution packaging and deployment pipelines.
• Knowledge of progressive delivery strategies (feature flags, blue-green, canary).
• Experience in the insurance or finance sectors.

Responsibilities

• Design and evolve an implementation plan template to help streamline the release processes, ensuring all change management checklist is respected.
• Coordinate release, scheduling, and execution across cross-functional teams to align with business objectives.
• Collaborate with platform, DevOps, infrastructure and security teams to capture risks and dependencies.
• Build a communication strategy around the releases and implementation.
• Build comprehensive release documentation, including release notes and training materials to ease adoption.
• Support compliance and governance by enforcing standards.
• Conduct post-release reviews to evaluate success, identify lessons learned, and drive continuous improvement.
• Present changes and releases at change advisory board.

Benefits

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level