Bilingual Receptionist

MUNDO VERDE BILINGUAL PUBLIC CHARTER SCHOOL•Washington, DC

3d•$20 - $24•Onsite

About The Position

The Front Desk Receptionist position is a key operational role focused on ensuring the school runs safely, smoothly, and in a welcoming manner. Reporting to Front Desk Manager, the receptionist serves as the initial point of contact for families, staff, and visitors when they arrive on campus. While this person serves as the primary receptionist for a designated home building, this is a campus-wide position. The Receptionist works in close coordination with the front office team at the adjacent building. This individual works an eight hour day, with a half hour unpaid lunch. The individual will receive their specific schedule from their manager.

Requirements

High school diploma or GED
1–3 years of work experience in school operations, administration, customer service, office support, or a related field
Bilingual in English and Spanish
Strong organizational skills and attention to detail
Strong interpersonal skills and a commitment to providing excellent service
Ability to manage multiple tasks and respond calmly in a fast-paced environment
Ability to maintain confidentiality and professionalism
Basic technology skills, including email, Google Workspace, and data entry
Ability to move throughout the building, lift and carry school materials and supplies, and support active daily operations.

Nice To Haves

Experience working in a school, early childhood setting, or family-facing environment
Experience supporting front office operations and/or student services
Familiarity with school operations, safety procedures, and student support routines

Responsibilities

In a culturally competent manner, provide warm and professional customer service to families, staff, and community members at the Front Desk, including greeting visitors, assisting families, answering phones, taking messages, and routing calls.
Lead the student check-in/check-out processes, confirming that individuals who pick up students are authorized to do so.
Manage visitor sign-in procedures taking full, ensure safety of the front desk, independently own visitor ID verification and building access.
Coordinate the receipt of all deliveries, mail, and packages.
Deliver materials, supplies, meals, and messages to classrooms as needed.
Help prepare family-facing materials, packets, forms, and communications.
Help organize, distribute, and restock classroom, office, and student supplies.
Maintain storage areas, supply closets, and shared operational spaces in a clean and organized manner.
Support posting and maintaining signage, forms, emergency information, and operational materials.
Own daily student attendance tracking and Student Information System (SIS) data entry, including logging tardies, early dismissals, answering emails, and conducting family outreach for absences.
Assist in the collection of family payments through regular phone and email communication to ensure timely account reconciliation.
Help complete daily operational readiness checks.
Report facilities, safety, or operational concerns promptly to the appropriate staff member.
Fulfill administrative tasks related to our National School Lunch Program.
Maintain Administration of Medication (AOM) certification, Epinephrine Administration certification, and CPR certification.
Serve as part of the building's emergency response team.
Work collaboratively with the other campus to ensure operations at each mirror each other.
Maintain an organized and accessible Lost and Found area, ensuring items are regularly sorted and displayed for easy retrieval by families and students.
Perform other related duties, as necessary, to support the team's goals and objectives.