Bilingual Receptionist - Westrock Orthodontics

Rock Dental•Bentonville, AR

8d•Hybrid

About The Position

At Westrock Orthodontics, our Bilingual Receptionist is the heart of our patient experience. You’ll work hand-in-hand with our doctors, dental assistants, and clinic leaders to deliver world-class care, streamline patient visits, and create a welcoming, high-energy environment. This position is part of our dynamic Travel Team, supporting three of our premier local clinics: Bentonville Central: 2 days/week Bentonville J Street: 2 days/week Siloam Springs: 1 day/week

Requirements

Fully fluent in both English and Spanish (required).
High school diploma or equivalent.
Strong verbal/written communication, reliable computer skills, sharp attention to detail, and top-tier multi-tasking abilities.
A collaborative, kind, and respectful team player who anticipates clinic needs, solves problems with a positive attitude, and genuinely cares for patients.

Nice To Haves

2+ years of office, reception, or customer-facing experience preferred.

Responsibilities

Warmly greet patients, manage seamless check-ins/check-outs, and answer inquiries with exceptional customer service.
Coordinate and confirm patient appointments to maximize clinic flow, verify insurance eligibility, and maintain accurate account records.
Keep digital health records updated and partner with the team to manage office stock and maintain a clean, organized space.