Bilingual Receptionist - Westrock Orthodontics

Rock Dental Brands • Bentonville, AR

9d • Hybrid

About The Position

At Westrock Orthodontics, our Bilingual Receptionist is the heart of our patient experience. You’ll work hand-in-hand with our doctors, dental assistants, and clinic leaders to deliver world-class care, streamline patient visits, and create a welcoming, high-energy environment. This position is part of our dynamic Travel Team, supporting three of our premier local clinics: Bentonville Central: 2 days/week, Bentonville J Street: 2 days/week, Siloam Springs: 1 day/week.

Requirements

• Fully fluent in both English and Spanish (required).
• High school diploma or equivalent.
• Strong verbal/written communication, reliable computer skills, sharp attention to detail, and top-tier multi-tasking abilities.
• A collaborative, kind, and respectful team player who anticipates clinic needs, solves problems with a positive attitude, and genuinely cares for patients.

Nice To Haves

• 2+ years of office, reception, or customer-facing experience preferred.

Responsibilities

• Warmly greet patients, manage seamless check-ins/check-outs, and answer inquiries with exceptional customer service.
• Coordinate and confirm patient appointments to maximize clinic flow, verify insurance eligibility, and maintain accurate account records.
• Keep digital health records updated and partner with the team to manage office stock and maintain a clean, organized space.

Benefits

• Competitive Compensation & Career Growth: Ongoing development in a high-performing, passionate team.
• Flexible medical/dental/vision coverage
• Employee Assistance Program (EAP)
• Complimentary orthodontic treatment for you and your family.
• Generous Paid Time Off (PTO)
• Paid holidays.
• Industry-leading 401(k) plan with company matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED