Bilingual Receptionist (Central)

DENTAL DREAMS • Albuquerque, NM

4d • $15 - $18 • Onsite

About The Position

Family Smiles LLC in Albuquerque, NM is hiring bilingual (Spanish) Dental Receptionists. This position focuses on scheduling appointments, assisting with operational goals, and providing excellent customer service. It offers an entry-level platform to understand the dental healthcare business with opportunities for upward mobility to roles such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager. Family Smiles LLC is a dynamic, growing company dedicated to providing high-quality dental services in first-class facilities, committed to superior patient care and offering employees career opportunities to improve their lives and contribute to serving underserved communities.

Requirements

• Bilingual (Spanish)
• Customer Service experience + phone skills

Nice To Haves

• Dentrix and/or Eaglesoft experience

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed