Bilingual Receptionist - ACCESS Blue Island
About The Position
The Bilingual Receptionist serves as the patients' first point of contact, creating a welcoming and supportive environment at the front desk. This role involves guiding patients through check-in, collecting accurate data, scheduling appointments, processing payments, and ensuring a smooth and efficient visit. The receptionist is expected to deliver high-quality customer service in line with ACCESS' patient-centered medical home model and contribute to organizational goals for improving patient care and community health outcomes. The position also offers comprehensive training and hands-on experience with Epic, a leading Electronic Medical Record system.
Requirements
- High school diploma or equivalent
- Basic proficiency in computer skills
- Ability to work some evenings and Saturdays
- CPR/Basic Life Support Certification
- Bilingual English/Spanish
Nice To Haves
- Receptionist experience in a health care setting
- Customer service experience
- Administrative experience
- Electronic Medical Records (EMR) systems experience
Responsibilities
- Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk
- Guide patients through check-in
- Collect accurate data
- Schedule appointments
- Process payments
- Ensure their visit is smooth and efficient
- Deliver high-quality customer service to support ACCESS' patient-centered medical home model
- Advance organizational goals to improve patient care and community health outcomes
Benefits
- Tuition reimbursement and student loan forgiveness programs for qualifying individuals
- Comprehensive healthcare coverage including Medical, Dental, and Vision
- Generous PTO
- 403(B) retirement plan and financial resources to help you save and plan for your retirement
- Life Insurance
- Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
