Front Desk Receptionist (Blue Island)

DENTAL DREAMS•Chicago, IL

4h•Onsite

About The Position

Dental Dreams LLC in Blue Island, IL is hiring Bilingual Receptionists to join their talented and dedicated team. This position focuses on scheduling appointments, assisting with operational goals, and providing excellent customer service. Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities, delivering the highest level of patient satisfaction through a talented and dedicated staff.

Requirements

Bilingual (Spanish)
Customer Service experience
Dentrix, and/or Eaglesoft

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans