Bilingual Receptionist (Fall River)

DENTAL DREAMS•Fall River, MA

2d•$16 - $18•Onsite

About The Position

Dental Dreams in Fall River, MA, is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. The ideal candidate will be bilingual (Spanish or Portuguese), with excellent customer service and phone skills. Previous dental / healthcare experience is preferred. Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Requirements

Minimum one year of experience in a recent job.
Customer Service experience
Receptionist Experience

Nice To Haves

Bilingual (Spanish or Portuguese)
Previous dental / healthcare experience is preferred

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with an emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans