Bilingual Receptionist-Office Admin

Heritage Building Maintenance • Des Moines, IA

1d • Onsite

About The Position

The Bilingual HR Administrator I Receptionist facilitates the efficient operation of the Heritage Building Maintenance offices by performing a variety of clerical and administrative tasks, and greeting clients, visitors, guests, and applicants with a positive and helpful attitude. This individual will conduct employee orientations and onboarding for all newly hired employees.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.
• Fluent in English and Spanish (verbal and written).
• Positive and joyful attitude focused on providing excellent customer service.
• Ability to maintain confidentiality.
• Ability to multi-task and manage competing priorities and deadlines in a fast-paced environment.
• Must be 18 years of age or older.
• Must be legally authorized to work within the United States.
• Must be willing to submit to a criminal background check.
• High school diploma or equivalent.
• Strong customer-service mindset when working with candidates and hiring leaders.
• Ability to exercise sound judgment when handling sensitive applicant and employee information.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

• Previous experience in reception or office administration preferred.
• Knowledge or familiarity with Human Resources Onboarding Process including 1-9 forms, tax forms, and benefits is beneficial.

Responsibilities

• Maintains a positive, joyful attitude focused on customer service and helping others.
• Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts them to the appropriate location.
• Answers and transfers phone calls, screening or taking messages when necessary.
• Maintains filing systems as assigned.
• Maintains office supplies needed for Suite 400 location and places orders with Chief Administrative Officer.
• Manages uniform inventory and places uniform orders with Human Resources Director.
• Responds to and resolves administrative inquiries and questions.
• Schedules and coordinates meetings between management and staff as needed.
• Assists with translation and interpretation needs.
• Schedules and coordinates interviews and orientations with applicants under the direction of the Recruiter/HR Specialist.
• Assisting the HR Specialist/ Recruiter with reviewing applications, conducting intake interviews, and screening candidates for employment.
• Conducts orientations with newly hired employees.
• Reports absences to management and logs on HRIS.
• Tracks payroll discrepancies and communicates outcomes I findings as necessary with employees.
• Conducts exit interview survey with general employees upon resignation and collects uniforms, keys, badges from exiting employees before issuing final paycheck.

Benefits

• Direct Deposit Pay every other Friday.
• Medical, Dental, Vision Insurance and 401K with a company match available for full-time employees working 30+ hours per week.
• Paid Holidays after 90 days for full-time employees working 30+ hours per week.
• PTO accumulation for full time employees working 30+ hours per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees