Bilingual Program Coordinator-Summer Work Student Exchange Program/Coordonnatrice du programme bilingue – Emplois d’été Échanges étudiants

YMCA of Greater Toronto•Toronto, ON

1d•Onsite

About The Position

The YMCA Summer Work Student Exchange is a national exchange program offering opportunities for youth to personally develop and to improve their second language skills, while gaining important employment experience. Participants are Canadian youth, 16 or 17 years of age that will exchange with another community in Canada for 6 weeks during the summer. Youth are twinned with a community in another province where the other official language predominates, and are provided with both a homestay and employment opportunity to deepen their cultural and language experiences through intensive immersion. The Program Coordinator plans, arranges and oversees the coordination of travel arrangements for program participants and travel chaperones, as well as managing the related travel budget in coordination with the Manager. The Program Coordinator also provides administrative leadership to the program, which includes overseeing expense claims, oversight of documentation processes, database maintenance, Human Resource information systems, program supplies and more. Additionally, the Program Coordinator provides leadership in staff training and supporting the development of training tools for summer staff, employers and participants, as it relates to the travel and administration functions. Finally, this person will be a team player and work in close collaboration with the national team in varying areas of the program.

Requirements

Knowledge and ability to integrate anti-racist, anti-oppressive, 2SLGBTQ-positive, critical disability, harm reduction, and strengths-based principles into practice
University Degree preferred or completion of Community College Diploma in Logistics, Administration, Business, Human Resources Management, or related fields
A minimum of 3 years in administrative work experience
Ability to communicate fluently in both French and English
Highly developed technical skills, including a strong familiarity with Microsoft 365 software and the ability to learn and adapt to new e-platforms.
Highly organized and experience managing large amounts of data in a fast-paced work environment
Previous experience training staff and developing training materials
Previous experience in a leadership role, working with post-secondary students
Well Developed interpersonal, and relational building skills; ability to establish rapport and excellent communication with participants, staff and volunteers; excellent written communication skills
Flexibility to travel within Canada several times per year
Commitment to diversity, equity, inclusion and belonging as well as experience in leading and developing and implementing equity-focused initiatives that address systemic barriers
Commitment to the YMCA’s Mission, Vision and Values
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services

Responsibilities

Develop tools and support staff training in order to ensure effective high quality program delivery as it relates to travel, administration and other program areas.
Work with the travel providers to coordinate and arrange participant and chaperone travel and logistics and manage the related travel budget, keeping in mind safety and efficiency.
Hire, orient, train and support an effective staff team of Administrative Coordinators who will support administration nationally and regionally.
Ensure timely and accurate submission of invoices and expense forms and oversees payments and reimbursements to employers and other stakeholders.
Manage the program database and documentation processes for staff, participants and employers.
Effectively trouble-shoot and problem-solve issues as they arise and keeps the Manager advised.
Collaborate with HR and Payroll staff to ensure staff are hired and paid accurately; respond to any payroll related issues in a timely manner.
Perform other duties as assigned.