Bilingual Pharmacy Clerk

Riggs Community Health • Lafayette, IN

6d • Onsite

About The Position

Riggs Community Health Center is seeking a friendly, organized, and detail-oriented Pharmacy Clerk to support the daily operations of our Pharmacy. This non-licensed position works at the front desk of the Pharmacy and provides excellent customer service while assisting patients, processing transactions, maintaining records, and supporting the Pharmacist and Pharmacy team.

Requirements

• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Pharmacy Technician license is not required for this position.
• Strong communication, customer service, organizational, and multitasking skills.
• Ability to accurately handle cash, payments, and patient information.
• Basic computer skills and ability to learn pharmacy management software.
• Ability to maintain strict confidentiality and follow HIPAA requirements.
• Bilingual (Spanish), required.

Nice To Haves

• Previous healthcare, pharmacy, customer service, or administrative experience preferred.

Responsibilities

• Greet and assist patients and customers in a professional and courteous manner.
• Answer phones, assist with general pharmacy questions, and direct calls to the appropriate personnel.
• Receive prescriptions and refill requests and ensure necessary information is provided to the Pharmacist.
• Assist patients with prescription status and pick-up while referring medication-related or clinical questions to the Pharmacist.
• Process pharmacy transactions, collect co-payments, and accurately handle cash and payments.
• Maintain accurate patient information, records, documentation, and pharmacy transactions.
• Maintain patient confidentiality and follow HIPAA and other applicable privacy requirements.
• Assist with pharmacy inventory, including stocking shelves, organizing supplies, and identifying low or outdated inventory.
• Assist with incoming deliveries, inventory counts, and pharmacy recordkeeping.
• Maintain a clean, organized, and welcoming front-desk and customer service area.
• Work collaboratively with the Pharmacist, Pharmacy staff, providers, and other Riggs CHC departments.
• Follow all established policies, procedures, and regulatory requirements.
• Perform other duties as assigned.

Benefits

• Affordable Medical
• Dental
• Vision
• Up to $700 HSA Employer Contributions
• Short & Long Term Disability
• Life Insurance
• 401(k)
• 8 Paid Holidays
• 3 Weeks PTO
• Education Reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED