Bilingual Personal Injury Case Coordinator Legal & Medical Documentation
About The Position
We are seeking a proactive, Bilingual Personal Injury Case Coordinator to support essential case operations within the personal injury funding space. In this full-time remote role, you will serve as a vital link between injured clients, law firms, and medical providers to ensure all medical records, billing statements, and legal files are meticulously organized. You will manage daily case coordination, follow up on outstanding documentation requests under strict deadlines, and maintain data integrity within our internal tracking systems. The ideal candidate has strong customer service experience, deep familiarity with the lifecycle of a personal injury claim, and the ability to communicate professionally in both English and Spanish.
Requirements
- Excellent customer service experience (2-5 Years of experience)
- Minimum 1 year of experience in a legal, medical, or personal injury-related environment.
- Strong familiarity with personal injury legal workflows or medical documentation.
- Proficiency with Microsoft Office Suite and/or specialized case management software.
- Excellent written and verbal communication skills for professional correspondence.
- Exceptional organizational skills and the ability to manage multiple case priorities simultaneously.
- Reliable, proactive, and team-oriented mindset.
- Ability to communicate professionally in both English and Spanish.
Nice To Haves
- Prior experience working specifically within a personal injury law firm or medical billing office.
- Familiarity with the lifecycle of a personal injury claim, from intake to settlement.
- Ability to identify discrepancies in medical billing or case documentation.
Responsibilities
- Assist Case Managers with the daily oversight of personal injury cases, ensuring all files are accurate and up to date.
- Collect, review, and organize critical records, including medical records, billing statements, liens, and case updates.
- Communicate professionally with law firms and medical offices to obtain missing information and provide timely status updates.
- Enter and maintain precise case data in internal systems; follow up on outstanding requests and strict deadlines.
- Support the funding and approval processes to ensure clients receive support when needed.
- Maintain high standards of confidentiality and adhere to all company policies and relevant legal regulations.
Benefits
- Health Insurance Coverage for eligible locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
