Bilingual Patient Service Representative

Lumexa Imaging • Arlington, TX

1d • Onsite

About The Position

Gateway Diagnostic Imaging is seeking an experienced, patient-focused professional on a full-time basis as a Bilingual Patient Service Representative for our location in Arlington, TX. The work schedule is Monday - Friday (8:30am - 5:00pm). Gateway Diagnostic Imaging is a leading provider of diagnostic imaging services, offering an extensive range of imaging solutions in a comfortable and service-oriented outpatient setting. The Gateway philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care. Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce. Lumexa Imaging is an equal opportunity employer.

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

Nice To Haves

• Experience in Authorizations and Insurance Verification preferred
• Bilingual (English/Spanish OR English/Vietnamese) highly preferred

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Benefits

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed