Bilingual Patient Appointment Coordinator

Athena Medical Management LLC • Cumming, GA

8d • Onsite

About The Position

Women's Imaging Specialists is seeking a Patient Appointment Coordinator Bilingual Spanish (or Portuguese or Hindi) to help serve their growing patient population. They are a well-established women's imaging company that performs high-end imaging quality for patients, including 2D and 3D Mammography and Sonography. The company has 15 physical locations that provide state-of-the-art 2D/3D diagnostic medical imaging services specializing in digital mammography and breast ultrasound. The ideal candidate must have a pleasant personality, be a team player, and possess professional etiquette.

Requirements

• Must be fluent in English and 1 other language, preferably Spanish, Portuguese or Hindi
• Positive attitude and genuine love of people
• Desire to be part of a team
• Detail-oriented, including ability to follow step-by-step instructions and enter data accurately into the company's information management system.
• Ability to provide excellent customer service with an enthusiastic, can-do attitude
• Proven record of excellent attendance and punctuality
• Proven ability to work independently in a collaborative environment.
• Excellent data entry skills
• Exceptional Customer service skills
• Strong communication, organizational skills and time management
• Ability to multi-task
• Must be a High School graduate (or equivalent) and must have 2 years of related work experience in a physician's office.
• Proficiency with basic Microsoft programs (Word, Excel, Outlook and Teams) and the ability and willingness to learn our scheduling and EMR software.

Nice To Haves

• Prior knowledge of OSHA/HIPAA requirements is helpful.
• Radiology and medical terminology a plus

Responsibilities

• Accurate and efficient scheduling and rescheduling of all routine and diagnostic services for multi-site imaging provider.
• Understand custom requirements and variations among individual facility appointment schedules.
• Answer a high volume of incoming calls daily with a consistent and exceptional level of customer service.
• Accurate data entry of medical appointments, special instructions, patient information and appointment-specific chart notes.
• Create and maintain new referring provider practice information.
• Work successfully with direct coworkers and other medical facility staff as well as referring provider office staff.

Benefits

• Monthly and annual bonuses after 30 days
• Employers pay 75% of health insurance premium for the employee and offers spouse or family coverage at employee cost.
• 80 hours of accrued PTO for year 1 & 2; 120 hours/year for year 3 and beyond!
• 8 paid holidays
• 401k plan with a minimum of 4% employer contribution
• $50,000 Life Insurance policy at no cost to employee
• $500 Referral Program
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED