Bilingual Patient Advocate, Educator
About The Position
Cherry Hill Women’s Center (CHWC), a state-licensed ambulatory surgical center, seeks a full-time Bilingual Patient Advocate, Educator to support patients receiving abortion and reproductive healthcare. The role provides fact-based education, supportive counseling, advocacy, referrals, and interpretation for patients and their loved ones throughout the abortion-care experience. Patient-centered education may include parenting and adoption plans. The position also cross-trains in front desk reception and financial intake, including patient check-in, payment and insurance support, help securing patient funding, deposit reconciliation, and required paperwork. The role participates in training interns. The schedule is Tuesday through Saturday, with no nights or holidays. CHWC describes its work as providing legal, safe, compassionate abortion care, along with assistance for adoption services and prenatal care, and offers learning opportunities at national conferences.
Requirements
- Speak more than one language to interpret for non-English-speaking patients and their loved ones.
- Effective communication skills.
- Strong computer skills.
- Ability to multitask.
- Strong attention to detail.
- Excellent time-management skills.
- General knowledge of reproductive systems.
- Strong work ethic and ability to work with a diverse patient population and juggle multiple tasks.
Nice To Haves
- Electronic Health Record experience.
Responsibilities
- Respond to patient needs with fact-based education, supportive counseling, and community resources in a patient-centered manner, including discussions of parenting and adoption plans.
- Advocate for patients, their partners, and families, and provide referrals when necessary.
- Interpret for non-English-speaking patients and their loved ones throughout the abortion-care experience.
- Perform patient check-in.
- Meet with patients to collect payments, address insurance and payment issues, and work with outside organizations to secure patient funding.
- Reconcile deposits and complete required tracking paperwork.
- Participate in training interns.
Benefits
- Competitive pay rate
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Aflac
- 401(k) with employer match
- Learning opportunities at national conferences
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
