Bilingual Operations Manager
About The Position
We are a growing facility management company that provides janitorial, security, maintenance, and staffing services to clients across the country. Our success is built on exceptional customer service, operational excellence, and a dedicated team. We are seeking motivated professionals who are eager to grow their careers alongside our organization. Position Summary The Bilingual Operations Supervisor is responsible for overseeing daily operations within an assigned territory. This role requires a hands-on leader who can manage personnel, maintain strong client relationships, ensure service quality, and support business growth initiatives. The ideal candidate is self-driven, organized, and comfortable working in a fast-paced, entrepreneurial environment.
Requirements
- Previous operations, facilities management, janitorial, security, staffing, or related supervisory experience preferred.
- Strong leadership, coaching, and team-building skills.
- Excellent verbal and written communication abilities.
- Proven ability to build and maintain customer relationships.
- Self-motivated, dependable, and results-oriented.
- Strong organizational and problem-solving skills.
- Experience with scheduling, staffing, hiring, and employee relations.
- Ability to work independently and make sound decisions in a dynamic environment.
- Willingness to travel within the assigned service area.
- Availability to work Monday through Saturday as business needs require.
- Bilingual in English and Spanish is required.
Responsibilities
- Assume full operational responsibility for an assigned business division or territory.
- Supervise, motivate, and support field employees and team leads.
- Conduct daily visits to job sites to ensure quality standards and customer satisfaction are consistently met.
- Identify operational challenges and implement effective solutions.
- Recruit, interview, onboard, and train new employees.
- Assist with employee performance management, including coaching, corrective action, and termination procedures when necessary.
- Prepare and manage employee schedules and staffing assignments.
- Develop and maintain strong relationships with clients while identifying opportunities to expand service offerings.
- Collaborate with management on sales and business development strategies.
- Travel to client locations throughout the surrounding region as needed.
- Ensure company policies, safety procedures, and ethical standards are followed at all times.
Benefits
- Health Insurance
- Opportunities for career advancement
- Supportive and collaborative work environment
- Ongoing training and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
