Bilingual Membership Advisor (Remote)

Snapscale

6d • Remote

About The Position

We are seeking a highly motivated and empathetic Bilingual Membership Advisor to join our team. In this role, you will be the primary point of contact for prospective members, driving patient enrollment into our premium concierge medical services. You will manage both inbound and outbound communication campaigns, nurturing leads through our sales pipeline while building trusted relationships with patients. If you are a skilled communicator who thrives in a fast-paced environment and possesses a strong background in healthcare sales or client enrollment, we want to hear from you.

Requirements

• Strictly Bilingual proficiency is required (English and Spanish).
• Remote (Open to candidates based in Mexico).
• Proven track record in sales development, cold calling, prospecting, or healthcare/concierge medical enrollment.
• Exceptional active listening, empathetic objection handling, and strong organizational skills.

Nice To Haves

• Experience with GoHighLevel CRM (pipeline and scheduling management) is highly preferred.
• Familiarity with G Suite, Slack, and Hint Health billing systems is a strong plus.

Responsibilities

• Conduct inbound and outbound calls in alignment with campaign objectives to drive patient enrollment into concierge services.
• Active management of the sales pipeline from initial contact to final enrollment, ensuring no lead is overlooked.
• Maintain accurate, detailed notes and ensure all pipeline stages are completely transparent within the GoHighLevel CRM.
• Build strong rapport with prospective members, effectively emphasizing trust, value, and the unique benefits of concierge medicine.
• Confidently overcome objections with empathy and strategic, clear communication to ensure a smooth path to enrollment.
• Collaborate closely with management, providing regular reports on call outcomes, pipeline status, and key enrollment metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed