Bilingual Medical Receptionist

SOUTHERN ARIZONA AIDS FOUNDATION•Tucson, AZ

3d•$18 - $22•Onsite

About The Position

The Bilingual Medical Receptionist is an on-site position, responsible for supporting the organizational mission through professional administration of the SAAF Health Clinic front desk reporting to the Associate Director of Clinical Services. This is full-time, forty (40) hours per week Monday - Friday 8:00 am - 5:00 pm in the office, non-exempt position.

Requirements

High School Diploma or equivalent substitute and 2 years; combined education/experience as substitute for minimum experience.
CPR/BLS certification required; TB test and proof of vaccination required.
Bilingual (English/Spanish).
Experience with EMR, MS Word, Excel, MS outlook.
Ability to work within a team environment.
Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF if not current).
Must have access to reliable transportation, a valid Arizona driver’s license, insurance and a driving record that will be supported by SAAF’s liability insurance provider.

Nice To Haves

1-2 years of medical receptionist experience.
Good verbal and written communication skills.
Correct grammar, spelling skills, and legible writing.
Knowledge of population management, patient re-engagement and accurate record keeping.
Able to speak/write English clearly and make self-understood.
Strong computer, problem solving and organizational skills.

Responsibilities

Secures patient information and maintains patient confidence by completing and safeguarding medical records, keeping patient information confidential.
Front desk duties such as, registering patients, checking patients in, checking patients out, verifying insurance information, scheduling, rescheduling, faxing, filing.
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
Referral tracking, faxing and scanning in patient documents.
Obtain prior authorizations as needed for medications if needed.
Corresponds to emails, phone calls and patient portal messages.
Maintain neat work and waiting areas.
Instruct/remind patients of appointment details.
Ensuring patient demographics are up to date at every appointment.
Assisting patients or callers with resource information.
Maintaining paperwork at front desk.
Additional duties as assigned.