Bilingual Medical Front Office

Las Vegas Urology LLP • Las Vegas, NV

3d • Onsite

About The Position

This is an opportunity to join a growing and well-respected practice! Las Vegas Urology is currently seeking a patient-focused, team oriented Bilingual Front Office employee to join its team. Our staff works together in taking care of our patient's needs and has been doing so for decades.

Requirements

• High School Diploma or GED.
• 1 - 3 years experience in a medical office
• Bilingual is a must

Nice To Haves

• Patient-focused
• Team oriented
• Excellent customer service is a must!

Responsibilities

• Greeting patients.
• Checking patients in and out and scheduling follow up appointments as needed.
• Overseeing the flow of the front office.
• Opening office and arriving to work on time and being consistent with attendance.
• Answering the phone within 3 rings.
• Greeting patients professionally and checking them in.
• Collecting payments and making sure everything balances at the end of shift.
• Scanning new patient paperwork.
• Getting updates from existing patients and verifying demographic information.
• Calling no show patients to reschedule.
• Tasking/routing the physician or medical assistant with the reason and outcome of the patients no show.
• Keeping up with tasks assigned via UroChart.
• Checking batch accuracy at the end of every shift and fixing any problems with monies collected the day before.
• Making sure the office mail gets out daily.
• Checking patients out, scheduling follow up appointments if needed and giving patient the handouts according to the procedure.
• Processing co-payments from the patients at the time of check in.
• Setting up appointments for referred patients while the patient is still in the office.
• Calling in lab and diagnostic orders for patients and/or giving patients lab slips.
• Making 2nd confirmation phone calls for the next day.
• Working the bumped list as assigned.
• Closing office.
• Ordering office supplies.
• Willingness to work overtime when requested.
• Conducting self in accordance with Las Vegas Urology's employee manual.
• Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations.

Benefits

• Medical, Dental, Vision & Life are paid at 100% for employee only effective the first day of the month following 60 days of employment.
• 401K and Profit Sharing after 1 year of employment.
• PTO accrual
• 8 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED