Bilingual Medical Front Office

Las Vegas Urology LLP • Las Vegas, NV

4d • Onsite

About The Position

This is an opportunity to join a growing and well-respected practice! Las Vegas Urology is currently seeking a patient-focused, team oriented Bilingual Front Office employee to join its team. Our staff works together in taking care of our patient's needs and has been doing so for decades.

Requirements

• High School Diploma or GED.
• 1 - 3 years experience in a medical office
• Bilingual is a must

Nice To Haves

• Patient-focused
• Team oriented

Responsibilities

• Greeting patients.
• Checking patients in and out and scheduling follow up appointments as needed.
• Overseeing the flow of the front office.
• Open office and arrive to work on time and be consistent with attendance.
• Answer the phone within 3 rings.
• Greet patients professionally and check them in.
• Collect payments and make sure everything balances at the end of shift.
• Scan new patient paperwork.
• Get updates from existing patients and verify demographic information.
• Call no show patients to reschedule. Task/route the physician or medical assistant with the reason and outcome of the patients no show.
• Keep up with tasks assigned via UroChart.
• Check batch accuracy at the end of every shift and fix and problems with monies collected the day before.
• Make sure the office mail gets out daily.
• Check patients out, schedule follow up appointments if needed and give patient the handouts according to the procedure.
• Process co-payments from the patients at the time of check in.
• When referring patients out set their appointments up while patient is still in the office.
• Call in lab and diagnostic orders for patients and /or give patients lab slips.
• Make 2nd confirmation phone calls for the next day.
• Work the bumped list as assigned.
• Close office.
• Order office supplies.
• Willingness to work overtime when requested.
• Conduct self in accordance with Las Vegas Urology's employee manual.
• Maintain strictest confidentiality; adhere to all HIPAA guidelines and regulations.

Benefits

• Medical, Dental, Vision & Life are paid at 100% for employee only effective the first day of the month following 60 days of employment.
• 401K and Profit Sharing after 1 year of employment.
• PTO accrual
• 8 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED