Bilingual Medical Assistant Floater - Full-Time

The Staff Pad•Los Angeles, CA

8d•Hybrid

About The Position

The Staff Pad has partnered with a mission-driven healthcare organization providing comprehensive primary care to underserved populations in Loas Angeles, CA and we are looking to hire a dependable Medical Assistant (Floater) to join their Operations team. Reporting to the Clinic Manager, the Medical Assistant provides clinical and administrative support to patients and healthcare providers while assisting with daily clinic operations and patient care needs. As a Medical Assistant – Floater you would need to travel between clinic locations, sometimes with limited advance notice. Assignments may change based on staffing needs, and permanent placement at a specific clinic is not guaranteed.

Requirements

Medical Assistant Certificate required; certification from an accredited program meeting ACA requirements strongly preferred
CPR, BCLS, OSHA, Phlebotomy, and First Aid certifications required as applicable to job function or law
Two years of related experience
Knowledge of medical terminology, pediatric vaccinations, and clinical documentation
Experience with community organizing and working with underserved populations
Experience working with diverse and vulnerable communities
Reliable transportation
Bilingual English/Spanish proficiency required, including reading, writing, and speaking
Proficiency with Microsoft Outlook, Excel, Word, and Internet-based software
EHR and Practice Management System (PMS) experience strongly preferred
Strong charting, documentation, communication, and report-writing skills
Ability to interpret professional, technical, and regulatory information
Strong analytical, problem-solving, and critical-thinking skills
Ability to maintain confidentiality and accuracy
Ability to follow oral and written instructions, policies, and procedures
Ability to adapt to changing clinic needs and work efficiently
Ability to maintain professional relationships with patients, coworkers, and supervisors
Ability to gather information, evaluate situations, draw conclusions, and respond appropriately
Ability to perform essential job functions effectively, with reasonable accommodation as needed for individuals with disabilities
Strong visual acuity, depth perception, color vision, and ability to adjust focus

Responsibilities

Interview patients and obtain, document, and update vital signs and medical information
Maintain accurate patient records, prescriptions, and clinical documentation in EHR and practice management systems, including immunizations and medications
Monitor medical supply and material inventory, assist with ordering, and notify the Clinic Manager when supplies, vaccines, or medications need replenishment
Prepare and maintain clean, organized examination and treatment rooms, including positioning and draping patients and preparing instruments, equipment, and supplies
Assist providers with examinations, procedures, and patient care
Clean, disinfect, sterilize, and maintain medical instruments and equipment
Operate diagnostic equipment, including X-ray and EKG, and coordinate patient testing
Administer injections, immunizations, and treatments under provider supervision
Perform routine and proficiency laboratory testing, prepare and process specimens, and calibrate and maintain laboratory equipment as required
Review laboratory orders and billing for accuracy and communicate results to patients as directed
Perform hearing screenings, record growth parameters, and provide patient instructions for tests and procedures
Maintain required clinical logs, including medication, lead, refrigerator temperature, scale, and abnormal TB result records
Monitor patient flow and support efficient clinic operations
Support front desk operations, including patient registration, scheduling, telephone calls, forms, filing, and billing through the Practice Management System
Participate in chart reviews and other medical assistant quality and compliance activities
Maintain and coordinate medical records, including sending records to other offices as requested
Provide translation assistance or coordinate translation services when needed
Travel between clinic locations to provide coverage and address staffing needs
Assist with the Indigent Program, including patient forms and coordination with pharmaceutical companies
Attend staff meetings, trainings, and other work-related events
Maintain required employee health and medical requirements
Perform other duties as assigned or modified based on business needs
Support team and departmental initiatives, meet assigned goals, and participate in process improvement
Communicate proactively with supervisors and team members
Uphold the organization’s Mission, Vision, and Values through positive and professional interactions with patients, staff, and the community
Stay informed of internal policies, procedures, and external matters that may impact the organization