Bilingual Medical Assistant - Chronic Care Management & Remote Monitoring
About The Position
Patient Bridge Health is seeking dedicated and compassionate Medical Assistants to support our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. This role focuses on helping patients manage chronic conditions between office visits by providing education, monitoring health data, and maintaining regular communication with patients and care teams. We are especially seeking bilingual Medical Assistants who can help us better serve diverse patient populations. Bilingual candidates are strongly encouraged to apply, particularly those fluent in: Cantonese, Mandarin.
Requirements
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) Required
- Experience working with electronic health records (EHR systems)
- Strong phone communication and patient engagement skills
- Ability to work independently and manage patient follow-ups
Nice To Haves
- Previous experience in Chronic Care Management (CCM) or Remote Patient Monitoring (RPM) is a plus
- Bilingual abilities (Cantonese, or Mandarin) strongly preferred
Responsibilities
- Conduct monthly CCM patient check-ins via phone
- Assist with patient enrollment into CCM and RPM programs
- Document patient interactions accurately in the electronic health record (EHR)
- Review and monitor patient health data received through remote monitoring devices
- Escalate clinical concerns to the appropriate clinical team or provider
- Provide patient education regarding chronic disease management
- Maintain HIPAA compliance and patient confidentiality
- Coordinate with physician offices and care teams to support patient care plans
Benefits
- Paid Time Off
- Health Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
