Bilingual Marketing & Strategic Account Manager, Commercial Risk, Taiwan/Greater China Global Solutions, U.S.

Aon Corporation•Houston, TX

1d•Onsite

About The Position

The role involves production and strategic account coordination of key U.S. Taiwan/Greater China clients & prospects, frequently interacting with client leadership externally and Aon's Account Service Teams. The role is specifically designed to support Taiwan/Greater China multinational clients and requires a unique combination of bilingual communication skills and cultural fluency. You will play a key role in identifying opportunities, building relationships, and advancing business initiatives in close partnership with internal stakeholders. Success in this role comes from the ability to bridge cultural and organizational gaps, communicate effectively across languages, and translate client needs into actionable strategies. By aligning internal resources and coordinating across stakeholders, you will help strengthen client relationships, advance business opportunities, and deliver consistent, high-quality solutions. In particular, success will depend on deeply understanding Taiwan clients’ business models, culture, and expectations, and ensuring that U.S. servicing is tightly aligned with strategies and decisions driven from Taiwan HQ.

Requirements

Bilingual in business-level Mandarin Chinese and English, both spoken and written.
10+ years of sales, consulting, account management, marketing, or client advisory experience (preferably in commercial risk or insurance).
Client-facing experience at a brokerage, insurance company, financial institution, or professional services firm serving Taiwan/Greater China clients.
Complex project management experience.
Strong stakeholder management skills, influence cross-functional teams across multiple locations and time zones.
Deep understanding of Taiwan business culture, decision-making processes, and the expectations of Taiwan-headquartered multinational clients.
Experience managing strategic or multinational accounts and navigating complex organizational structures.
Willingness to acquire a Property & Casualty license within 90 days of employment (Aon pays for training materials and exam).
Bachelor's degree or equivalent experience.

Nice To Haves

Taiwanese background preferred.
Ability to communicate in Taiwanese dialect would be an advantage.

Responsibilities

Manage and coordinate accounts and prospects, building and maintaining strong relationships with key client stakeholders and internal account service teams.
Proactively identify and develop new business opportunities, expanding the book of business and strengthening overall client relationships.
Act as the lead Account Executive within Aon U.S. for Taiwan clients’ U.S. risks, serving as the primary point of contact for Taiwan-headquartered clients on their U.S. exposures.
Serve U.S. local client entities directly, answering questions and resolving issues during U.S. business hours to ensure timely responses and issue resolution.
Collaborate with practice & geographical offices to advance opportunities, support account plans, and contribute to pipeline development and revenue growth initiatives.
Facilitate client-facing discussions and internal alignment to ensure opportunities are effectively positioned and progressed.
Act as a bilingual bridge between clients and Aon teams, working closely with Commercial Risk and other solution groups to coordinate tailored solutions and address client needs.
Work closely with Aon Taiwan and client headquarters in Taiwan on strategy, program design, placement approach, and key account decisions to ensure alignment with the overall client relationship and client expectations from Taiwan.
Coordinate with Aon U.S. local offices and specialty practices on placement execution, renewals, servicing, and complex risk solutions.
Support Mexico-related client needs and coordinate with relevant Aon teams, recognizing the growing expansion of Taiwan clients into Mexico as part of their North American operations strategy.