Bilingual Loan Specialist - 229
Sun Loan•Las Cruces, NM
•Onsite
About The Position
This role requires a Bilingual Loan Specialist to handle customer service and collections. The ideal candidate will have experience in customer service and collections, possess strong technical skills, and excel in customer relationship management and organizational tasks. Proficiency in basic math is also essential.
Requirements
- 1 year Customer Service experience in any field
- 6 months Collections experience, a plus
- Proficiency in operating systems (e.g., Windows, macOS, Linux) and common software applications (e.g., Microsoft Office Suite, Google Workspace), with experience in software installation, configuration, and troubleshooting.
- Demonstrates a positive attitude, strong work ethic, and a collaborative approach, contributing to a respectful and productive work environment.
- Excels in building and maintaining strong customer relationships, demonstrating excellent communication, active listening, and persuasive sales techniques to drive customer satisfaction and business growth.
- Strong organizational skills, with the ability to manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines while maintaining attention to detail.
- Proficient in basic math skills, including addition, subtraction, multiplication, and division, with the ability to apply these skills to analyze data and perform calculations accurately.
Nice To Haves
- High School/GED preferred
Responsibilities
- Handle customer service inquiries.
- Perform collections duties.
- Install, configure, and troubleshoot software.
- Build and maintain strong customer relationships.
- Manage multiple tasks efficiently and meet deadlines.
- Perform basic math calculations accurately.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
