Bilingual Licensing Coordinator III- JOR

National Youth Advocate Program • Duluth, GA

1d • Hybrid

About The Position

The Licensing Coordinator III is responsible for licensing and retaining quality foster homes, ensuring licensed homes meet or exceed programmatic/contractual obligations. The Level III role independently completes all functions of the role, is fully certified at the highest levels of certification as required in the State, provides regulatory oversight, and provides leadership.

Requirements

• Bilingual (English-Spanish). Fluency in Spanish required.
• Must have excellent English verbal and writing skills.
• Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
• At least two (2) years of work experience in direct service with youth and families.
• Must have attained the highest level of certifications and training required by the State and ensure they are current and in good standing.
• Must have excellent organizational skills to accommodate working with multiple families in the licensing and relicensing process simultaneously.
• Must demonstrate a sincere commitment to the service and advocacy for youth and families
• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
• Must possess a valid state driver’s license, have reliable transportation, and be eligible to drive to facilitate program services as required by contractual agreement.
• Must be at least 21 years of age at the time of hire.

Nice To Haves

• Willingness to work flexible and non-traditional hours to support foster caregivers, families of origin, and persons served.
• Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers.
• Ability to remain objective and professional in all areas of job function.
• Comfortable with public speaking.
• Capacity to remain objective and professional in all areas of job function.
• Demonstrates tolerance and respect for the ideas and actions of others.

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Attain the highest level of certifications and training required by the State and ensure they are current and in good standing.
• Support the development of potential foster parents in understanding the needs of youth entering foster care.
• Responsible for the knowledge and implementation of all rules, regulations, and policies related to foster care.
• Begin the licensing process immediately upon completion of the foster parent(s) initial orientation.
• Assist all potential foster families in providing required information and completing paperwork in a timely manner.
• Coordinate foster parent training and ensure parents register for and complete training.
• Meet with foster parents experiencing challenges in the licensing process to identify and assist in overcoming barriers.
• Develop a comprehensive home study for each potential family and submit it for approval.
• Maintain and update all foster home records in appropriate systems.
• Provide ongoing training and support to licensed foster homes.
• Complete annual evaluations and recertifications of all licensed foster homes.
• Support foster parents by providing information, education, meetings, support groups, and one-on-one discussions.
• Travel to visit homes to ensure compliance with organizational, contract, and regulatory and safety requirements.
• Provide leadership to the team.
• Participate in Continuous Quality Improvement activities on a monthly/quarterly basis.
• Actively participate in the weekly supervision process.
• Report all incidents to supervisor as necessary.
• Mentor and assist Licensing Coordinators across programs in training with initial home visits, monitoring visits, and home study development.
• Perform other duties as assigned.

Benefits

• 33 Paid days off each year! (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.
• Competitive salaries and benefits, including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement
• Phone Allowance
• Student Loan Repayment Assistance
• CEU’s and ongoing trainings/education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level