Bilingual Licensed Intake Coordinator (LPC/LCSW) - PT or FT

Family Solutions Of Ohio INC•Houston, TX

16h•Hybrid

About The Position

Family Solutions is a community-based behavioral health organization committed to delivering accessible, high-quality, and culturally responsive care. We prioritize timely access to services, clinical excellence, and coordinated care across systems. We are seeking a Licensed Intake Coordinator to support our Houston market by leading the intake and assessment process for new clients.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or a related behavioral health field
Current independent clinical licensure (LPC, LCSW, LMFT, or higher)
Minimum 2–3 years of clinical experience, including assessment and diagnosis
Bilingual (English/Spanish) required
Strong clinical assessment and diagnostic skills
Knowledge of medical necessity and behavioral health documentation standards
Ability to work independently in community and field-based settings
Strong organizational and time management skills
Excellent communication and care coordination abilities
High level of professionalism, ethics, and confidentiality
Proficiency in EHR systems and standard office software

Nice To Haves

Experience in community-based or Medicaid-funded behavioral health services
Familiarity with trauma-informed care and evidence-based assessment practices

Responsibilities

Contact new referrals promptly to initiate services and reduce wait times.
Conduct comprehensive diagnostic assessments, including mental status evaluations, risk assessments, and review of clinical history.
Formulate accurate diagnoses using DSM-5 criteria and determine medical necessity for services.
Identify appropriate levels of care and make referrals when needed.
Develop individualized, person-centered treatment plans within required timelines.
Ensure all documentation is accurate, complete, and compliant with state, federal, and organizational standards.
Maintain timely entry of clinical documentation, including assessments and progress notes.
Submit required documentation for clinical review and approval as appropriate.
Collaborate with families, support systems, and external providers (e.g., schools, primary care providers, community agencies) to support continuity of care.
Coordinate appointments and referrals, including psychiatric or medication management services.
Support a smooth transition from intake to ongoing services.
Track referrals and maintain accurate intake records.
Ensure client demographic and service data are up to date in the electronic health record.
Participate in team meetings, trainings, and quality improvement initiatives.
Adhere to all organizational policies, procedures, and compliance standards.
May provide limited direct services (e.g., therapy, crisis intervention, or skills-based services) within scope of licensure as needed.