About The Position

A Viva Engage client is looking for a skilled Assistant Case Manager to join their Legal team! Pacific Workers Join a dynamic and rapidly growing law firm dedicated to fighting for injured workers' rights! Recognized as one of the fastest-growing companies in the Bay Area and a leader in client service, Pacific Workers stands at the forefront of Workers Compensation advocacy.

Requirements

  • 2 + years of experience in legal settings, back-office operations, or remote customer service.
  • Fluent in English (reading, writing, and speaking) with near-native proficiency.
  • Remote position requires a reliable high-speed internet connection and a dependable computer.
  • Availability to work California hours and holidays (U.S. holidays are observed as paid time off, but Mexican holidays will be working days).

Responsibilities

  • Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information.
  • Provide accurate case updates and prepare reports to keep legal teams informed.
  • Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups.
  • Maintain organized records of case progress and communications.
  • Assist with additional administrative tasks as needed to enhance the efficiency of the legal team.

Benefits

  • Monday to Friday schedule
  • 100% remote position
  • Indefinite-term contract
  • Paid time off in your first year
  • Social benefits
  • Well-being programs
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