About The Position

To lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly and attractive conditions; and to perform a variety of technical tasks relative to assigned area of responsibility.

Requirements

  • Knowledge of operations, services and activities of a commercial cleaning program.
  • Knowledge of safe work practices.
  • Knowledge of methods, procedures, materials and equipment used in commercial cleaning.
  • Knowledge of the use of toxic and non-toxic chemicals (per MSDS sheets).
  • Ability to supervise, organize and review the work of lower level staff.
  • Ability to operate powered and non-powered janitorial equipment.
  • Ability to make minor repairs to commercial cleaning equipment.
  • Ability to distinguish hazardous chemicals.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work including clients/customers and the general public.
  • Ability to make sound decisions.
  • Ability to effectively interact and communication with others.
  • Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: Walking, standing or sitting for extended periods of time, Operating powered and non-powered equipment, Bending, stooping, kneeling and lifting.

Responsibilities

  • Ensure that new employees are properly oriented and are aware of performance requirements.
  • Plan, prioritize, assign, supervise and review the daily work of staff.
  • Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly – utilizing staff input.
  • Maintain a motivational and supportive working environment for staff.
  • Implement and support customer service goals.
  • Utilization of Q.A. Program to quantify personnel performance.
  • Utilization of Blue Chips’ training and safety information to ensure employee safety and compliance through continued training.
  • Communication with management to coordinate tasks and solicit feedback on specific needs related to area of responsibility.
  • Develop and maintain a sense of urgency and follow-through related to correcting customer service issues.
  • Follow-through on all requests for all routine and non-routine tasks.
  • Specifically responsible for proper use of products and equipment.
  • Performs other duties as assigned or directed by Account Manager or Operations Manager (this could include, but is not limited to, floor care – stripping and waxing floors, extraction and bonneting of carpets, auto scrub and buffing of floors).

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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