Bilingual Janitorial Area Manager

ABM•Hartford, CT

23h

About The Position

The Bilingual Janitorial Area Manager oversees janitorial operations across multiple sites in the Virginia region and serves as the main point of contact for assigned client accounts. The role focuses on maintaining client satisfaction, ensuring service quality and safety, supporting frontline employees, and meeting contract and financial requirements. Daily travel between sites is required, along with reliable transportation. Pay is listed as $65,000–$75,000; the specific offer varies based on experience, skills, abilities, geographic location, and market data.

Requirements

Bilingual in English and Spanish.
Strong leadership skills and ability to motivate and support frontline teams.
Excellent communication and customer service skills.
Ability to conduct inspections, identify deficiencies, and implement corrective actions.
Basic understanding of budgeting, labor management, and financial controls.
Comfort working in a fast-paced, multi-site environment with frequent travel.
Valid driver’s license and reliable transportation.

Nice To Haves

Previous experience in janitorial, facilities, or operations management.

Responsibilities

Serve as the main point of contact for assigned client accounts and maintain high customer satisfaction.
Conduct regular site visits to monitor performance, address concerns, and maintain client relationships.
Work with clients to understand service needs, resolve issues, and identify opportunities for improvement.
Manage day-to-day janitorial operations across multiple sites, including staffing, scheduling, and service delivery in accordance with contract requirements.
Conduct quality inspections and safety audits to ensure compliance with company standards and regulatory requirements.
Support hiring, onboarding, and training of frontline staff, and provide coaching and performance feedback.
Ensure employees follow safety procedures, use equipment properly, and comply with company policies.
Oversee inventory of cleaning supplies, chemicals, and equipment at each site.
Order, distribute, and track materials to support uninterrupted service delivery.
Monitor site budgets, labor hours, and operating costs to help meet financial targets.
Review and approve timesheets, schedules, and work orders.
Assist with preparing cost estimates, proposals, and additional service quotes.
Monitor work orders to ensure timely completion and accurate billing.
Travel daily between assigned sites within the Virginia region and respond to urgent site needs, client requests, and operational issues.